:root{--chat-primary:#2563eb;--chat-primary-dark:#1d4ed8;--chat-primary-light:#3b82f6;--chat-gradient-start:#2563eb;--chat-gradient-end:#7c3aed;--chat-shadow:0 25px 50px -12px rgba(0,0,0,0.25);--chat-shadow-button:0 10px 40px -10px rgba(37,99,235,0.5);--chat-radius:24px;--chat-transition:all 0.3s cubic-bezier(0.4,0,0.2,1)}.chat-widget-button{position:fixed;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:var(--chat-transition);box-shadow:var(--chat-shadow-button);background:linear-gradient(135deg,var(--chat-gradient-start),var(--chat-gradient-end));animation:chat-button-pulse 2s infinite;--pulse-color:var(--chat-primary,#2563eb)}.chat-widget-button:hover{transform:scale(1.1) translateY(-2px);box-shadow:0 15px 50px -10px color-mix(in srgb,var(--chat-primary) 60%,transparent)}.chat-widget-button:active{transform:scale(.95)}@keyframes chat-button-pulse{0%,to{box-shadow:0 10px 40px -10px color-mix(in srgb,var(--pulse-color) 50%,transparent)}50%{box-shadow:0 10px 40px -5px color-mix(in srgb,var(--pulse-color) 70%,transparent),0 0 0 8px color-mix(in srgb,var(--pulse-color) 10%,transparent)}}.chat-widget-button:after{content:"";position:absolute;top:-2px;right:-2px;width:14px;height:14px;background:#ef4444;border-radius:50%;border:2px solid white;opacity:0;transform:scale(0);transition:var(--chat-transition)}.chat-widget-button.has-notification:after{opacity:1;transform:scale(1);animation:notification-bounce 1s infinite}@keyframes notification-bounce{0%,to{transform:scale(1)}50%{transform:scale(1.2)}}.chat-widget-window{position:fixed;display:flex;flex-direction:column;background:#ffffff;border-radius:var(--chat-radius);box-shadow:var(--chat-shadow);overflow:hidden;animation:chat-window-open .4s cubic-bezier(.34,1.56,.64,1);border:1px solid rgba(0,0,0,.05)}@keyframes chat-window-open{0%{opacity:0;transform:scale(.8) translateY(20px)}to{opacity:1;transform:scale(1) translateY(0)}}.chat-widget-window.closing{animation:chat-window-close .3s ease-out forwards}@keyframes chat-window-close{0%{opacity:1;transform:scale(1) translateY(0)}to{opacity:0;transform:scale(.8) translateY(20px)}}.chat-widget-header{padding:16px 20px;display:flex;align-items:center;justify-content:space-between;background:linear-gradient(135deg,var(--chat-gradient-start),var(--chat-gradient-end));color:white;position:relative;overflow:hidden}.chat-widget-header:before{content:"";position:absolute;top:-50%;left:-50%;width:200%;height:200%;background:linear-gradient(45deg,transparent 30%,rgba(255,255,255,.1) 50%,transparent 70%);animation:header-shine 3s infinite}@keyframes header-shine{0%{transform:translateX(-100%) rotate(45deg)}to{transform:translateX(100%) rotate(45deg)}}.chat-widget-header-info{display:flex;align-items:center;gap:12px;position:relative;z-index:1}.chat-widget-avatar{width:48px;height:48px;border-radius:50%;overflow:hidden;border:3px solid rgba(255,255,255,.3);background:rgba(255,255,255,.2);display:flex;align-items:center;justify-content:center;transition:var(--chat-transition)}.chat-widget-avatar:hover{transform:scale(1.05);border-color:rgba(255,255,255,.5)}.chat-widget-avatar img{width:100%;height:100%;-o-object-fit:cover;object-fit:cover}.chat-widget-title{font-size:16px;font-weight:600;margin:0;letter-spacing:-.02em}.chat-widget-subtitle{font-size:12px;opacity:.85;margin:2px 0 0;display:flex;align-items:center;gap:6px}.chat-widget-status{display:inline-flex;align-items:center;gap:4px}.chat-widget-status:before{content:"";width:8px;height:8px;background:#22c55e;border-radius:50%;animation:status-pulse 2s infinite}@keyframes status-pulse{0%,to{opacity:1}50%{opacity:.5}}.chat-widget-close{width:36px;height:36px;border-radius:50%;border:none;background:rgba(255,255,255,.15);color:white;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:var(--chat-transition);position:relative;z-index:1}.chat-widget-close:hover{background:rgba(255,255,255,.25);transform:rotate(90deg)}.chat-widget-messages{flex:1;overflow-y:auto;padding:20px;background:linear-gradient(180deg,#f8fafc,#f1f5f9);scroll-behavior:smooth}.chat-widget-messages::-webkit-scrollbar{width:6px}.chat-widget-messages::-webkit-scrollbar-track{background:transparent}.chat-widget-messages::-webkit-scrollbar-thumb{background:rgba(0,0,0,.1);border-radius:3px}.chat-widget-messages::-webkit-scrollbar-thumb:hover{background:rgba(0,0,0,.2)}.chat-message{display:flex;gap:10px;margin-bottom:16px;animation:message-appear .3s ease-out}@keyframes message-appear{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.chat-message.outbound{justify-content:flex-start}.chat-message.inbound{justify-content:flex-end}.chat-message-avatar{width:32px;height:32px;border-radius:50%;overflow:hidden;flex-shrink:0;background:linear-gradient(135deg,#e2e8f0,#cbd5e1);display:flex;align-items:center;justify-content:center}.chat-message-avatar img{width:100%;height:100%;-o-object-fit:cover;object-fit:cover}.chat-message-bubble{max-width:75%;padding:12px 16px;border-radius:18px;position:relative;line-height:1.5;font-size:14px}.chat-message.outbound .chat-message-bubble{background:white;color:#1e293b;border-bottom-left-radius:4px;box-shadow:0 2px 8px rgba(0,0,0,.06)}.chat-message.inbound .chat-message-bubble{background:linear-gradient(135deg,var(--chat-gradient-start),var(--chat-gradient-end));color:white;border-bottom-right-radius:4px;box-shadow:0 4px 12px rgba(37,99,235,.3)}.chat-message.system .chat-message-bubble{background:linear-gradient(135deg,#fef3c7,#fde68a);color:#92400e;border-radius:12px;font-size:13px;text-align:center;max-width:90%;margin:0 auto}.chat-message-time{font-size:10px;opacity:.6;margin-top:4px}.chat-typing-indicator{display:flex;align-items:center;gap:10px;padding:8px 0}.chat-typing-dots{display:flex;gap:4px;padding:12px 16px;background:white;border-radius:18px;border-bottom-left-radius:4px;box-shadow:0 2px 8px rgba(0,0,0,.06)}.chat-typing-dot{width:8px;height:8px;background:#94a3b8;border-radius:50%;animation:typing-bounce 1.4s ease-in-out infinite}.chat-typing-dot:first-child{animation-delay:0s}.chat-typing-dot:nth-child(2){animation-delay:.2s}.chat-typing-dot:nth-child(3){animation-delay:.4s}@keyframes typing-bounce{0%,60%,to{transform:translateY(0);background:#94a3b8}30%{transform:translateY(-8px);background:var(--chat-primary)}}.chat-widget-input-area{padding:16px 20px;background:white;border-top:1px solid #e2e8f0}.chat-widget-input-container{gap:8px;background:#f8fafc;border-radius:28px;padding:6px 6px 6px 12px;border:2px solid transparent}.chat-widget-attach,.chat-widget-input-container{display:flex;align-items:center;transition:var(--chat-transition)}.chat-widget-attach{width:36px;height:36px;border-radius:50%;border:none;background:transparent;color:#64748b;cursor:pointer;justify-content:center;flex-shrink:0}.chat-widget-attach:hover:not(:disabled){background:#e2e8f0;color:#475569}.chat-widget-attach:disabled{opacity:.5;cursor:not-allowed}.chat-widget-input-container:focus-within{border-color:var(--chat-primary);background:white;box-shadow:0 0 0 4px rgba(37,99,235,.1)}.chat-widget-input{flex:1;border:none;background:transparent;font-size:14px;color:#1e293b;outline:none;padding:8px 0}.chat-widget-input::-moz-placeholder{color:#94a3b8}.chat-widget-input::placeholder{color:#94a3b8}.chat-widget-send{width:44px;height:44px;border-radius:50%;border:none;background:linear-gradient(135deg,var(--chat-gradient-start),var(--chat-gradient-end));color:white;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:var(--chat-transition);flex-shrink:0}.chat-widget-send:hover:not(:disabled){transform:scale(1.05);box-shadow:0 4px 12px rgba(37,99,235,.4)}.chat-widget-send:active:not(:disabled){transform:scale(.95)}.chat-widget-send:disabled{background:#e2e8f0;cursor:not-allowed}.chat-quick-replies{display:flex;flex-wrap:wrap;gap:8px;padding:12px 20px;background:#f8fafc;border-top:1px solid #e2e8f0}.chat-quick-reply{padding:8px 16px;background:white;border:1px solid #e2e8f0;border-radius:20px;font-size:13px;color:var(--chat-primary);cursor:pointer;transition:var(--chat-transition)}.chat-quick-reply:hover{background:var(--chat-primary);color:white;border-color:var(--chat-primary);transform:translateY(-2px);box-shadow:0 4px 12px rgba(37,99,235,.2)}.chat-message-link{display:inline-flex;align-items:center;gap:6px;margin-top:10px;padding:10px 18px;background:linear-gradient(135deg,var(--chat-gradient-start),var(--chat-gradient-end));color:white;text-decoration:none;border-radius:12px;font-size:13px;font-weight:500;transition:var(--chat-transition)}.chat-message-link:hover{transform:translateY(-2px);box-shadow:0 6px 20px rgba(37,99,235,.35)}@media (max-width:768px){.chat-widget-window.fullscreen{width:100vw!important;height:100vh!important;top:0!important;left:0!important;right:0!important;bottom:0!important;border-radius:0;max-height:100vh}.chat-widget-header{padding:20px}.chat-widget-messages{padding:16px}.chat-widget-input-area{padding:12px 16px max(12px,env(safe-area-inset-bottom))}}@media (prefers-color-scheme:dark){.chat-widget-window.dark-mode{background:#1e293b}.chat-widget-window.dark-mode .chat-widget-messages{background:linear-gradient(180deg,#0f172a,#1e293b)}.chat-widget-window.dark-mode .chat-message.outbound .chat-message-bubble{background:#334155;color:#f1f5f9}.chat-widget-window.dark-mode .chat-widget-input-area{background:#1e293b;border-top-color:#334155}.chat-widget-window.dark-mode .chat-widget-input-container{background:#0f172a}.chat-widget-window.dark-mode .chat-widget-input{color:#f1f5f9}}@keyframes send-ripple{0%{transform:scale(0);opacity:.5}to{transform:scale(4);opacity:0}}.chat-widget-send.sending:after{content:"";position:absolute;width:100%;height:100%;border-radius:50%;background:white;animation:send-ripple .6s ease-out}@keyframes button-entrance{0%{opacity:0;transform:scale(0) rotate(-180deg)}to{opacity:1;transform:scale(1) rotate(0deg)}}.chat-widget-button.entering{animation:button-entrance .5s cubic-bezier(.34,1.56,.64,1)}.chat-widget-button:before{content:"";position:absolute;top:0;left:-100%;width:100%;height:100%;background:linear-gradient(90deg,transparent,rgba(255,255,255,.3),transparent);transition:left .5s}.chat-widget-button:hover:before{left:100%}.chat-rut-screen{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;padding:32px 24px;background:linear-gradient(180deg,#f8fafc,#ffffff)}.chat-rut-content{text-align:center;max-width:280px;animation:message-appear .4s ease-out}.chat-rut-icon{width:80px;height:80px;margin:0 auto 20px;background:linear-gradient(135deg,#eff6ff,#dbeafe);border-radius:50%;display:flex;align-items:center;justify-content:center;box-shadow:0 4px 12px rgba(59,130,246,.15)}.chat-rut-title{font-size:22px;font-weight:700;color:#1e293b;margin-bottom:8px}.chat-rut-description{font-size:14px;color:#64748b;margin-bottom:24px;line-height:1.5}.chat-rut-form{display:flex;flex-direction:column;gap:12px}.chat-rut-input{width:100%;padding:14px 16px;font-size:18px;font-weight:500;text-align:center;letter-spacing:1px;border:2px solid #e2e8f0;border-radius:12px;background:white;color:#1e293b;transition:all .2s ease;outline:none}.chat-rut-input:focus{border-color:var(--chat-primary,#2563eb);box-shadow:0 0 0 3px rgba(37,99,235,.1)}.chat-rut-input.error{border-color:#ef4444;background:#fef2f2}.chat-rut-input::-moz-placeholder{color:#94a3b8;font-weight:400}.chat-rut-input::placeholder{color:#94a3b8;font-weight:400}.chat-rut-error{font-size:13px;color:#ef4444;margin-top:-4px}.chat-rut-button{width:100%;padding:14px 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